Gorgeous Cosmetic Return Policy

 

  1. Eligibility:

    • Returns are accepted within 30 days of delivery for unused, unopened items in their original packaging.
    • Items must be in brand-new condition to qualify for a return.

  2. Refund Process:

    • Refunds will be processed once the returned item is inspected and confirmed as eligible.
    • For any eligible return, we’ll issue a refund to the original payment method minus a restocking fee (e.g., $5), or you can choose a store credit for the full amount with no fee deducted.

  3. Damaged or Defective Items:

    • If your item arrives damaged or defective, please contact us within 7 days of receipt with photos of the damage.
    • We’ll offer a replacement or a full refund, including shipping costs.

  4. Exchanges:

    • Due to the nature of our products, we do not accept exchanges. However, you can return eligible products for store credit and place a new order for the item you want.

  5. Final Sale Items:

    • Sale items, discounted products, and limited-edition collections are final sale and cannot be returned.

  6. Shipping Fees:

    • Original shipping fees are non-refundable, and customers are responsible for return shipping unless the item is defective or an error occurred on our part.